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Home > Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder General (5)
These are general FAQ's, guides and articles that will help you with using your Value Telcom Service
Folder Hardware Installation Guides (3)
These are walk throughs on how to install our various hardware
Folder Hosted PBX (9)
Get all of your answers about the Value Telcom Hosted PBX here
Folder VOIP Glossary (44)
This glossary provides a collection of knowledge base documents that define many technical terms.

Most Popular Articles

Article ATA
Analog Telephone Adapter. A device that allows a standard telephone to be used with a Voice over IP service, over the internet, such as Value...
Views: 1238
Article IP Phone
A phone with a built in phone adapter. This differs from a regular analog telephone as it does not require a separate phone adapter to be used...
Views: 1213
Article Basic Troubleshooting Guide
If you are experiencing any of the following issues, your router or modem may need additional configuration: No audio Incoming calls not...
Views: 1179
Article Grandstream H502 Installation Guide
  Connecting Your Value Telcom Adapter (Grandstream HT502)   To begin using your new Value Telcom service, simply connect the Value...
Views: 1134
Article How do I register my E-911 address?
Upon the completion and processing of your sign up, you must log into our vPanel Account Management Tool and manually update your E-911 address...
Views: 1100